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Privacy policy

Processing of personal data
Stopdigging / Sluta Gräv AB

Introduction

At Sluta Gräv AB, we are committed to protecting the privacy of our clients and customers. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our services, you agree to the terms of this policy.

Stopdigging is a brand owned by Sluta Gräv AB with company registration number 556871-8935 and address Grustagsgatan 1C, SE-254 64 Helsingborg. Sluta Gräv AB is responsible for the personal data processed about you. Sluta Gräv AB is therefore the data controller for your personal data.

1. Data We Collect

We collect personal information necessary to provide our services and maintain our client relationships. This may include:

  • Contact Information: Name, address, email, phone number
  • Payment Information: Bank account details or payment card information
  • Project Details: Information related to services provided, including locations and property information
  • Communication Data: Emails, phone calls, or other correspondence between you and Sluta Gräv AB
  • Technical Data: IP addresses, website usage data, cookies, and similar online identifiers collected through our website

2. How We Collect Your Data

We collect data directly from you when:

  • You inquire about or purchase our services
  • You communicate with us via phone, email, or in-person
  • You visit our website and agree to the use of cookies
  • You sign contracts or provide payment information

We may also collect personal data from third parties, such as publicly available sources or subcontractors involved in delivering our services.

3. How We Use Your Data

We use your personal data for the following purposes:

  • Service Delivery: To provide, manage, and complete the services you request from us
  • Customer Support: To respond to your inquiries, provide updates on services, and resolve issues
  • Payments and Invoicing: To process payments, issue invoices, and manage financial transactions
  • Marketing and Communication: To send you promotional materials, newsletters, or other relevant information, only with your consent
  • Legal Compliance: To comply with legal obligations, regulatory requirements, or requests from governmental authorities

4. Legal Basis for Processing

The legal bases for processing your personal data include:

  • Contractual Obligations: We need your personal data to fulfil our service agreements with you
  • Consent: When you provide us with consent, for example, for marketing communications
  • Legitimate Interests: We process data to operate and improve our services and maintain customer relationships
  • Legal Compliance: To fulfil our legal and regulatory obligations

5. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your data in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in delivering our services, such as payment processors or subcontractors
  • Legal Requirements: When required by law, regulation, or court order
  • Business Transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred as part of the transaction

6. Data Retention

We will retain your personal data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting requirements. When no longer required, your data will be securely deleted or anonymized.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These include secure data storage systems, encryption, and access controls.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you
  • Right to Rectification: You can ask us to correct or update inaccurate or incomplete data
  • Right to Erasure: You can request the deletion of your personal data under certain conditions
  • Right to Restriction: You can ask us to limit the processing of your data
  • Right to Data Portability: You can request to receive your personal data in a structured, machine-readable format
  • Right to Object: You can object to the processing of your data, particularly for direct marketing
    Right to Withdraw Consent: Where we rely on your consent to process your data, you can withdraw this consent at any time

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section.

9. Cookies and Website Usage

Our website uses cookies to enhance user experience, analyze website traffic, and support marketing efforts. You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website, and, where required, we will notify you.

11. Contact Us

You can contact us at any time by writing to info@stopdigging.se or by calling us on phone number +46 (0)10-1103402 if you wish to learn more about how we process your personal data.